Contact Us

Help is on the way.


The move to the TAP system represents a real change for Los Angeles County transit riders. Despite all the benefits of a next-generation fare payment method, it's perfectly understandable to have questions. To help you get the answers you need, click here for our FAQs or contact a TAP customer service representative directly:

Email:customerservice@taptogo.net
Phone:1.866.TAPTOGO
Monday ~ Friday – 8:00 AM to 5:00 PM
Saturday/Sunday – Closed
MailP.O. Box 811310
Los Angeles, CA 90081